If you have any questions during the shopping process or need further assistance, our customer service team is always at your service. Please contact us at the following methods:

Company Information:
Alkaid Pavilion LLC

Address: 2601 S JESSUP ST FL 2ND
PHILADELPHIA,PA，19148

Customer Service Email: You can send an email to our customer support email albertdijoseph@alkaidpavilionstore.com. We will respond to your inquiries within 24-48 hours.

Customer Service Phone: If you need immediate assistance, please call our customer service phone +1 7179966571. The customer service team is available from Monday to Friday, 9 am to 6 pm (EST).

Processing Time
We will handle all inquiries as soon as possible after receiving your request. During busy periods, responses may be delayed. Thank you for your patience!

After-sales Service
If you have any questions about the items you received or need to return or exchange, please refer to our Return and Exchange Policy and contact us in time. Our team will be happy to provide you with a solution.

We look forward to providing you with excellent customer service!