Thank you for choosing AlkaidPavilionStore.com for shopping! Below are our shipping terms, please read carefully to ensure that you have a comprehensive understanding of our delivery process and related policies.

  1. Delivery Area
    We provide global delivery services, covering multiple countries and regions. At checkout, you can select the delivery address and view the specific shipping cost and estimated arrival time. Please make sure that the address you provide is accurate to avoid delays or package loss.
  2. Delivery Method
    We provide a variety of delivery methods, you can choose according to your needs:

Standard delivery: Usually arrives within 5-10 business days, depending on the destination.

Fast delivery: Expedited service can be selected, and it is expected to arrive within 3-5 business days. This option requires an additional fee.

  1. Shipping Standard
    The shipping cost is calculated based on the delivery method, destination, and the weight and volume of the order. The specific shipping cost information will be automatically generated at checkout.
  2. Order Processing Time
    All orders will be processed within 1-3 business days after confirmation. Please note that the processing time does not include the shipping time. Weekend and holiday orders may be delayed.
  3. Package Tracking
    Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to track the status of your package in real time through our logistics partner’s website.
  4. Customs Duties and Import Taxes
    For international orders, the recipient country may impose customs duties, import taxes or other related fees. Such fees are borne by the recipient. We recommend that you consult your local customs for more information before placing an order.
  5. Failure to Deliver and Returns
    If the package cannot be delivered due to an inaccurate address, no one to sign for it, or other reasons, the package will be returned to our warehouse. We will contact you to reschedule the shipment, but the related additional costs may be borne by you.
  6. Shipping Delays
    We will make every effort to ensure on-time shipment and delivery, but AlkaidPavilionStore.com is not responsible for shipping delays caused by force majeure (such as weather, natural disasters, customs delays, etc.).

We are committed to providing you with efficient delivery services, thank you for choosing AlkaidPavilionStore.com!

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